GSMA to launch responsible AI roadmap
Industry leaders emphasise the substantial economic potential of AI, which is projected to bring up to $680 billion in opportunities over the next 15-20 years.
GSMA has launched its inaugural Responsible AI (RAI) Maturity Roadmap, marking a significant step toward ethical AI practices across the telecom sector. That initiative represents the first sector-wide effort to unify approaches to responsible AI use, providing telecom operators with a structured framework to assess their current AI maturity and set clear goals for future improvement.
The roadmap integrates global standards and regulations from organisations such as the OECD and UNESCO, ensuring its guidelines are comprehensive and internationally recognised. This alignment supports the creation of a robust framework that promotes ethical AI practices throughout the industry.
GSMA and industry leaders emphasise the substantial economic potential of AI, with projections suggesting up to $680 billion in opportunities for the telecom sector over the next 15-20 years. The roadmap focuses on five core dimensions—vision and strategic goals, AI governance, technical controls, third-party collaboration, and change management—providing a comprehensive approach to responsible AI. That includes best practices such as fairness, privacy, safety, transparency, accountability, and environmental impact.
Why does this matter?
Statements from GSMA Director General Mats Granryd and Telefónica Chairman José María Álvarez-Pallete López highlight the need for ethical guidelines to manage AI’s rapid development and set a precedent for other industries to follow in adopting responsible AI practices.
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