Digi Yatra glitch delays identical twins at Mumbai airport
Manual verification resolved the Digi Yatra delay without affecting the passengers’ flight.
Identical twins were briefly delayed at Mumbai airport after Digi Yatra facial recognition failed to distinguish between them. The incident occurred during automated entry at Chhatrapati Shivaji Maharaj International Airport.
Mumbai airport staff stepped in quickly, carrying out manual identity checks using physical documents. Both passengers were cleared to travel without missing their flight.
Digi Yatra officials stated that such mismatches are rare and can occur in cases of identical twins. Passengers always retain the option of conventional ID-based verification.
The episode has renewed debate around biometric reliability and the need for human oversight. Experts stress technology must support, not replace, assisted passenger checks.
Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!