Thousands impacted by Microsoft 365 service disruption
Reports of issues accessing Microsoft 365 peaked at 23,000 before starting to decrease, with the cause still under investigation.
Microsoft’s productivity software suite experienced an outage affecting more than 16,000 users on Thursday, as reported by Downdetector. The disruption impacted access to Microsoft 365 services, with reports peaking at around 23,000 before signs of recovery emerged.
The company acknowledged the issue, stating it was investigating problems affecting multiple services. Microsoft‘s Azure cloud platform added that connectivity issues might have been related to AT&T networks, though AT&T had not yet responded to queries.
This outage followed a similar incident two months ago when a faulty update from CrowdStrike disrupted operations on 8.5 million Windows devices. While the number of affected users began decreasing, some reported on social media that services had returned to normal.
Downdetector showed more than 16,500 users struggling with Microsoft 365 access, and around 4,000 AT&T users reported issues. The exact cause and timeline for a full recovery had yet to be clarified by Microsoft.
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