New Zealand users face difficulties accessing Microsoft 365 services

The company has rerouted traffic to alternative infrastructure, leading to an improvement in service, and is investigating the cause of the network issue.

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On Thursday, Microsoft confirmed that users in New Zealand are experiencing difficulties accessing its services, including Exchange Online. Although the extent of the disruption remains unclear, Microsoft has taken steps to mitigate the issue by rerouting traffic to alternate infrastructure, which has led to some improvement in service availability.

The company is actively investigating to determine the underlying cause of the network problem. The incident follows closely on the heels of a significant tech outage caused by faulty code in CrowdStrike’s cybersecurity software, which affected numerous companies using the Microsoft Windows operating system less than two weeks ago.

As Microsoft works to resolve the current issues, users are advised to stay updated on the situation. The company’s efforts highlight the ongoing challenges of maintaining reliable service amidst increasing technological complexities and interdependencies.