Krispy Kreme hit by IT disruption affecting US online orders

A cybersecurity incident at Krispy Kreme disrupted US digital sales but in-store orders remain unaffected.

Krispy Kreme, Outage, Online ordering, Cybersecurity

Krispy Kreme has reported a cybersecurity incident that disrupted online ordering systems across the United States. The doughnut chain discovered the unauthorised activity on 29 November and immediately launched an investigation with external cybersecurity experts.

While the company’s stores remain open for in-person orders, it warned that revenue losses from digital sales could materially impact its financial results. Shares of Krispy Kreme fell by around 2% in premarket trading following the announcement.

The company said it is actively working to mitigate the effects of the incident while maintaining operations at its global locations.