Australia’s WGEA outlines AI transparency rules for internal use

Australia’s Workplace Gender Equality Agency has published an AI transparency statement outlining how it uses AI internally, in line with the Digital Transformation Agency’s Policy for the Responsible Use of AI in Government.

The agency uses AI to enhance workplace productivity and support internal service delivery processes, including case management, in a controlled and human-centred manner. It does not use AI for statutory decision-making, compliance determinations, auditing outcomes or enforcement actions.

Internally, AI helps staff manage and respond to enquiries using approved information sources. All outputs are reviewed and approved by WGEA staff before use, and AI-generated material remains advisory only.

The agency does not use AI systems to interact directly with the public or make decisions affecting individuals without human involvement. External communications are reviewed and issued by WGEA staff.

The statement notes that AI does not change WGEA’s accountability for the accuracy, quality or appropriateness of information provided. The agency also monitors usage levels, outcomes and reporting mechanisms to ensure systems operate as intended and align with responsible AI principles.

WGEA designated its Chief Operating Officer as the accountable official on 19 December 2024. The role is responsible for ensuring AI use complies with relevant legislation, whole-of-government policy and internal governance arrangements.

Why does it matter?

The statement shows how public bodies are beginning to formalise transparency around internal AI use, even when systems are not used for direct public interaction or decision-making. By limiting AI to advisory functions, requiring human review and naming an accountable official, WGEA is setting out a practical governance model for low-risk public-sector AI use.

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