American Water disconnects systems after cyberattack
Billing and customer services were paused by American Water due to a cybersecurity incident.
American Water, a major US utility, has disconnected parts of its computer network following a cybersecurity incident. The company, which serves over 14 million people, paused billing and customer service as a precaution.
The utility detected unauthorised activity on its systems on 3rd October, prompting the immediate disconnection of several systems. This step was taken to safeguard customer data and prevent potential damage to the environment.
Based in New Jersey, American Water has not yet provided further details about the nature of the breach. However, the US has faced numerous cyberattacks in recent years, often from criminals seeking cryptocurrency ransoms.
Such cyberattacks are known to cripple services, and American Water’s measures aim to mitigate the potential impact on its operations and customers.
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