This session centred on the certificate ceremony and summary presentations for the high-level track facilitators, who had each moderated a 'Leaders' Talk' session covering key digital development themes . The event featured twelve facilitators presenting one-minute summaries of their respective sessions, with the Chair of the WSIS Forum 2026, Mr. Rafat Hendy, presiding over the certificate presentations .
On infrastructure and connectivity, Valeria Betancourt emphasised that the focus must shift from expanding access to ensuring meaningful impact, noting persistent digital divides affecting rural communities, small island developing states, and vulnerable populations . Lucien Castex stressed that 2.2 billion people remain offline and that multi-stakeholder partnerships are essential to move from principles to tangible outcomes . Tara Harris highlighted that AI has emerged as a significant equaliser, though it risks deepening divides if left solely to market forces .
On governance and capacity building, Nandini Chami underscored the need to bridge the 'agency divide' in AI, calling for developing countries to actively shape AI models, data architectures, and standards rather than merely consuming them . Dr Sajith Wijesuriya noted that sustainable digital transformation requires investment in human capital, lifelong learning, and inclusive governance, not just infrastructure . Leonardo Obonyo and Dr. Shafiq Chaya both called for agile, inclusive regulatory frameworks and stronger international cooperation to translate principles into practical implementation .
On cybersecurity and emerging technologies, the session on cyber confidence concluded that trust must be built into digital ecosystems from the outset, with AI governance frameworks grounded in transparency, accountability, and a risk-based approach . Thomas Aarheim warned that the next digital divide may be defined not by connectivity alone, but by countries' capacity to deploy and govern emerging technologies responsibly .
Caitlin Kraft-Buchman concluded by stressing that the next phase of WSIS must move from declaration to delivery, requiring stronger multistakeholder cooperation and the recognition that digital sovereignty cannot mean isolation . Overall, the session reinforced that inclusive, people-centred digital development towards WSIS 2035 depends on coordinated global cooperation, equitable governance, and the meaningful participation of all stakeholders .
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Overall Purpose
- The session served as a closing ceremony for the high-level track of the WSIS Forum, during which facilitators of 'Leaders' Talks' received certificates of recognition and delivered one-minute summaries of their respective sessions. The broader goal was to consolidate key insights from over 300 high-level participants across 12 thematic leaders' talks, contributing to the outcome documents of the WSIS Forum 2026 and informing the trajectory towards WSIS 2035.
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Major Discussion Points
- Digital Infrastructure and Bridging the Connectivity Divide: Multiple sessions underscored that while significant progress has been made in expanding connectivity over the past 20 years, persistent digital divides remain. The focus must shift from mere access to meaningful, resilient, and future-ready infrastructure, with innovative financing mechanisms and universal service funds playing a critical role. Approximately 2.2 billion people remain offline, reinforcing the urgency of multistakeholder partnerships to scale up practical solutions. - AI Governance, Ethics, and Inclusive Participation: A recurring theme across several sessions was the need for effective and equitable governance of AI. Leaders' Talks 3 and 10 highlighted the "agency divide" - the gap between countries that can shape AI development and those that merely consume it - and called for developing countries to be participants in determining AI standards, data architectures, and markets. Governance frameworks grounded in transparency, accountability, and a risk-based approach were deemed essential. - Capacity Building, Digital Skills, and Inclusive Human Capital Development: Leaders' Talk 6 emphasised that expanding digital infrastructure alone is insufficient without sustained investment in human capital. Discussions covered national digital transformation strategies, AI capacity-building, gender-responsive interventions, and lifelong learning, with a shared recognition that inclusive capacity-building is fundamental to ensuring no one is left behind. Multi-stakeholder collaboration among government, industry, academia, and civil society was identified as indispensable. - Policy, Regulatory Frameworks, and International Cooperation: Leaders' Talks 7 and 8 stressed that effective ICT regulation must go beyond market management to build trust, attract investment, protect citizens, and enable innovation. Real-world examples from Malaysia, Gabon, Georgia, Montenegro, Senegal, and Micronesia illustrated how agile, inclusive, and forward-looking governance can accelerate broadband connectivity, 5G deployment, and digital economic growth. International cooperation was identified as a pillar of an inclusive, secure, and sustainable information society, with a clear call to translate principles into practical, on-the-ground impact. - Cybersecurity, Digital Trust, and Resilient Public Infrastructure: Leaders' Talks 5 and 9 highlighted that trust must be built into digital ecosystems from the outset, with cybersecurity recognised not merely as a technical necessity but as a strategic enabler of economic growth, public confidence, and sustainable development. Digital public infrastructure - including digital identity, data exchange frameworks, and one-stop service centres - must be designed around citizens' needs, ensuring accessibility regardless of connectivity, affordability, language, or location. ---
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Overall Tone
- The overall tone of the discussion was formal, celebratory, and constructive. The opening segment carried a ceremonial warmth as facilitators were recognised and awarded certificates. As facilitators delivered their summaries, the tone became more substantive and forward-looking, with speakers conveying a sense of shared urgency around unresolved challenges such as digital divides, financing gaps, and governance deficits. There was consistent optimism about the opportunities presented by the WSIS+20 process and the Global Digital Compact, balanced by frank acknowledgement of persistent inequalities. The session concluded on an encouraging and collaborative note, with the chair invited to join a group photograph and attendees urged to remain for the closing ceremony. The tone remained largely consistent throughout - professional and solution-oriented - with no notable shifts towards tension or disagreement.
WSIS Forum 2026: High-Level Track Certificate Ceremony and Facilitators' Summary Session
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Overview and Ceremonial Context
This session formed part of the closing proceedings of the high-level track of the WSIS Forum 2026, combining a certificate presentation ceremony with a series of one-minute summary interventions delivered by the facilitators of the forum's twelve "Leaders' Talk" sessions. The event was hosted by Gitanjali Sah, who noted that the WSIS Action Line facilitators had completed their preceding sessions six minutes ahead of schedule - described as "a record time" - before welcoming the Chair of the WSIS Forum 2026, His Excellency Mr. Rafat Hendy, to the stage . The ceremony recognised the contributions of facilitators who had each moderated a thematic Leaders' Talk drawing on the WSIS Action Lines, with over 250, or approximately 300, high-level participants having engaged across the twelve sessions . Where facilitators were unable to attend in person - including Cheryl and Timia Souto - their summaries were either read aloud by colleagues or committed to the WSIS Forum website and official outcome documents . The session was formal and celebratory in tone, yet carried an underlying sense of urgency as facilitators moved from ceremonial recognition to substantive reflection on the challenges and priorities facing the global digital governance community in the lead-up to WSIS 2035 .
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Digital Infrastructure and the Shift Towards Meaningful Connectivity
Valeria Betancourt, representing the Association for Progressive Communication and moderator of Leaders' Talk 1, opened the substantive summaries by arguing that the central challenge for the coming decade is not simply expanding connectivity but ensuring that connectivity translates into meaningful impact . She noted that while significant progress has been made over the past twenty years, persistent digital divides continue to limit equitable participation in the digital economy, particularly for rural communities, small island developing states, and vulnerable populations . Betancourt identified a cluster of emerging priorities: building quality, resilient, and future-ready infrastructure; investing in next-generation technologies; promoting infrastructure sharing; and revitalising universal service funds through effective governance and innovative financing mechanisms . She highlighted concrete examples of universal telecommunication service funds being used to expand broadband access, equip institutions, build digital skills, and foster innovation in underserved communities , and argued that these priorities directly advance WSIS Action Lines C2 and C11 .
Betancourt further argued that the WSIS Plus 20 process and its convergence with the Global Digital Compact represent a major opportunity to align national, regional, and global efforts, while leveraging international standards processes to embed inclusion, safety, and human rights by design . She was frank about the obstacles that remain, including uneven infrastructure deployment, financing gaps, regulatory capacity constraints, and disparities in digital opportunities , and stressed that implementation requires strong partnerships, enabling regulatory environments, competitive markets, and innovative financing .
The summary read on behalf of Cheryl for Leaders' Talk 5 added that digital public infrastructure must be designed to be genuinely resilient, inclusive, and built to last, with particular attention to the integrity of the digital identity layer and the resilience of communication networks . Panellists discussed what it takes to design, finance, and govern such infrastructure, sharing case studies from their countries on navigating global challenges to harness the benefits of digital progress, and showcasing how different countries are building upon shared foundations from the local to the global level .
Lucien Castex of AFNIC, who moderated Leaders' Talk 2 on shaping intelligent societies and the role of multi-stakeholder partnerships, reinforced the infrastructure dimension by noting that approximately 2.2 billion people remain offline . Drawing on twenty years of WSIS history, he argued that the most important lesson of that period is that no single actor can shape the digital society on its own, and that the diversity of stakeholders is precisely what enables the shaping of intelligent societies . Castex defined intelligent societies not merely in terms of technological sophistication but as societies that are inclusive, trustworthy, resilient, and equitable , and identified multi-stakeholder partnerships as the essential mechanism for moving from principles to use cases, pilot projects, and scaled-up delivery of tangible benefits to citizens . He further emphasised that the next few years will be critical for expanding meaningful connectivity, leveraging multi-stakeholder partnerships, and strengthening the multi-stakeholder model itself so that the world can be a better place for all .
Dr. Chafic Chaya of RIPE NCC, moderating Leaders' Talk 8 on strengthening international cooperation for the information society, similarly identified resilient digital infrastructure and meaningful connectivity as central pillars of an inclusive, secure, and sustainable information society . He acknowledged persistent challenges including digital divides, financing gaps, fragmented governance, and uneven participation in international processes, and called for WSIS towards 2035 to translate cooperation into impact on the ground within a trusted, cooperative, and inclusive multi-stakeholder environment .
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Artificial Intelligence Governance, the Agency Divide, and the Risk of Deepening Inequalities
The governance of artificial intelligence emerged as one of the most prominent and analytically rich themes across multiple Leaders' Talk summaries, with speakers offering complementary but meaningfully distinct framings of both the opportunities and the risks.
Nandini Chami of IT for Change, moderating Leaders' Talk 3 on AI policy, ethics, and global cooperation, introduced the concept of an "agency divide" in AI - a gap between countries with the capacity to adapt AI to local needs, evaluate risks, protect rights, develop solutions, and retain public value, and those left merely using AI developed elsewhere . She argued that developing countries must be participants in determining their own development trajectories by shaping the models, data architectures, standards, and markets that constitute the global AI order . Chami called for international cooperation that goes beyond the sharing of technologies and finance to encompass the sharing of knowledge and governance experiences, including in emerging areas such as governing agentic AI without causing internet fragmentation . Her framing was notably structural, challenging the adequacy of existing international cooperation frameworks for ensuring genuine developing-country agency in AI governance.
Tara Harris of INTA and NAPERS, moderating Leaders' Talk 4 on making knowledge accessible, offered a dual framing of AI's role. On the one hand, she reported that AI emerged from her session as "the most significant equaliser," citing practical examples such as farmers receiving crop diagnoses in their own language and citizens accessing government services by voice, as well as ICANN's universal acceptance work enabling every script and language to function online . On the other hand, she was equally frank that AI risks deepening divides if left to market forces, and that regulation still measures coverage rather than human impact, leaving the implementation gap between policy and practice too wide . Harris articulated a vision for the period beyond 2035 centred not on connectivity but on comprehension - a world where everyone, regardless of language, literacy, or location, can participate fully in the digital economy and knowledge society on their own terms .
Thomas Aarheim, moderating the session on global perspectives on emerging technology (Leaders' Talk 10), extended this analysis by arguing that the next digital divide may be defined not by connectivity alone but by countries' and institutions' capability to deploy, govern, and shape emerging technologies in a responsible manner . His session concluded that successful AI adaptation depends on more than the technology itself, requiring trusted data, resilient infrastructure, skilled institutions, effective governance, and an open, secure internet . The statement read on behalf of Timia Souto for Leaders' Talk 9 on cyber confidence added that AI governance frameworks must be grounded in transparency, accountability, fundamental rights, and a risk-based approach, with regional and international cooperation essential to addressing cross-border threats and strengthening collective resilience .
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Capacity Building, Digital Skills, and Inclusive Human Capital Development
A recurring theme across multiple sessions was the insufficiency of infrastructure investment alone to deliver sustainable digital transformation. Dr. Sajid of the Institute of Electrical and Electronics Engineering (IEEE), moderating Leaders' Talk 6 on skills for the future and inclusive capacity building, reported that speakers shared national and organisational experiences in strengthening digital competencies across diverse stakeholder groups, including citizens, businesses, women, and underserved communities . Discussions ranged from national digital transformation strategies and regulatory initiatives to targeted digital literacy programmes, AI capacity building efforts, and gender-responsive interventions .
Dr. Sajid emphasised that expanding digital infrastructure alone is insufficient, and that sustainable digital transformation requires investment in human capital, lifelong learning, digital trust, cybersecurity awareness, and inclusive governance . A recurring theme throughout his session was the importance of multi-stakeholder collaboration among government, industry, academia, technical communities, and civil society, with panellists stressing the need to equip individuals not only with technical skills but also with the ability to use digital technology safely, responsibly, and ethically . The session concluded with a shared recognition that inclusive capacity building is fundamental to ensuring that no one is left behind .
Castex similarly identified capacity building, skills, and training as a key priority for building local capacity and allowing for the emergence of new talents and future partners in intelligent societies . Leonard Obonyo of the Commonwealth Telecommunication Organisation, moderating Leaders' Talk 7, highlighted the particular importance of practical capacity building and international cooperation for small island developing states, citing Micronesia as a specific example . The statement read on behalf of Timia Souto reinforced that expanding digital access, literacy, and skills remains essential, particularly for youth, women, vulnerable communities, and developing countries, and that digital trust itself depends on inclusion .
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Policy and Regulatory Frameworks: From Market Management to Enabling Transformation
Leonard Obonyo's summary of Leaders' Talk 7 on policy leadership in ICT for development offered a substantive reframing of the role of ICT regulation. He reported that panellists highlighted that effective ICT regulation is no longer only about managing markets, but about building trust, attracting investment, protecting citizens, enabling innovation, and ensuring that no one is left behind . Drawing on diverse national experiences, Obonyo illustrated how policy leadership is becoming central to national development: Malaysia's focus on accountability, Gabon's emphasis on digital sovereignty and institutional readiness, Georgia and Montenegro's investment-friendly regulatory approaches accelerating broadband connectivity and 5G deployment, Senegal's recognition that AI and data economies require a new generation of regulatory collaboration, and Micronesia's demonstration of the importance of practical capacity building for small island developing states .
Obonyo concluded that the future requires agile, inclusive, and forward-looking governance, and that as the world advances towards WSIS 2035, policy leadership will be one of the most important enablers of sustainable, inclusive, and people-centred digital development . Dr. Chafic Chaya's summary of Leaders' Talk 8 complemented this by noting that the discussion highlighted priorities including trusted digital environments, cybersecurity, AI readiness, regulatory cooperation, and stronger institutional capacity, while acknowledging persistent challenges of fragmented governance and the need to move from principles to practical implementation . He noted that the session was grounded in real-world examples, from shared accountability frameworks to connectivity and universal service funds, and in how the IGF and WSIS processes can reinforce each other .
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Cybersecurity, Digital Trust, and Resilient Public Infrastructure
The session on cyber confidence and digital trust, Leaders' Talk 9, was summarised by Zach reading on behalf of Timia Souto. The session brought together representatives from governments, industry, the technical community, and civil society to explore how cyber confidence and digital trust can serve as the foundation for an inclusive, secure, and resilient digital future . A central message was that trust must be built into digital ecosystems from the outset, with secure digital infrastructure, resilient public services, and strong cybersecurity capabilities identified as essential building blocks for digital transformation . Cybersecurity was recognised not only as a technical necessity but as a strategic enabler of economic growth, public confidence, institutional resilience, and sustainable development .
The session also highlighted the critical role of regional and international cooperation in addressing cross-border cyber threats, promoting interoperability, and strengthening collective resilience . The statement concluded that the future success of digital transformation will depend not only on technological innovation but on the collective ability to build trusted digital environments that are secure, inclusive, and human-centred .
The session on digital government and digital citizens was summarised by Emily, reading on behalf of the absent moderator. It explored how digital public infrastructure is enabling governments to deliver more accessible, inclusive, and trusted public services . Participants emphasised that successful digital transformation depends not only on technology but also on strong national vision, enabling policy and regulatory environments, interoperable systems, and sustained investment in digital foundations . The discussion highlighted the importance of designing digital government around citizens' needs, ensuring services remain accessible regardless of connectivity, affordability, digital skills, language, or location , and showcased practical examples including integrated digital government platforms, one-stop service centres, digital public infrastructure roadmaps, digital identity and data exchange frameworks, and user-centred service delivery models .
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Co-Creation, Multi-Stakeholder Cooperation, and the Imperative to Move from Declaration to Delivery
Caitlin Kraft-Buchman, moderating the session on co-creating tomorrow's digital and AI future in partnership, delivered one of the most synthesising and forward-looking summaries of the event. She argued that the session made one point very clearly: the next phase of WSIS must move from declaration to delivery . Across very different perspectives, speakers agreed that this will require much stronger multi-stakeholder cooperation, shared learning, and the breaking down of institutional silos . She reported that digital and AI infrastructure must be designed not only for today's growth but for coexistence and sustainability across two, three, or four generations .
Kraft-Buchman also addressed a tension that runs through many global digital governance debates, arguing that innovation and regulation, competitiveness and standards, are not opposites and are not mutually exclusive, and that well-designed governance can support both . She called for inclusive digital futures that depend on integrating diverse perspectives, building bridges across regions and sectors, and recognising pluriversality rather than assuming that one model will fit every context . On the question of digital sovereignty, she offered a pointed formulation: digital sovereignty cannot mean isolation, as systems are interdependent, and the task ahead is to turn that interdependence into trusted partnerships, shared responsibility, and practical delivery .
With permission, Kraft-Buchman also provided a summary of the Women Ministers Network and Leaders in ICT Leadership Circle Lab, which had convened more than 200 women leaders and allies . She reported that the gathering asked a hard question - where does a commitment to gender-responsive AI lose traction? - and that the answers took participants beyond rhetoric and into the architecture of power: budgets, procurement rules, standards bodies, appointments, impact assessments, and accountability mechanisms . These, she argued, are the places where inclusion is either designed into digital transformation or excluded from it . The message from the gathering was clear: gender equality in AI will not be delivered by visibility alone but must be embedded in the systems that allocate resources, set standards, and shape technological futures . The next chapter for the network, she concluded, is not only to convene women leaders but to connect their authority, experience, and agency into a global force for implementation . Gitanjali Sah noted that this summary was "not part of this discussion" and that it should be submitted to the WSIS Forum outcome documents .
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Areas of Consensus and Productive Tensions
Across the twelve Leaders' Talk summaries, a high degree of consensus emerged on several foundational themes. Speakers from diverse stakeholder backgrounds converged on the view that connectivity alone is insufficient and that the priority must shift to meaningful, impactful digital access . There was broad agreement that multi-stakeholder partnerships are indispensable , that inclusive capacity building is fundamental to ensuring no one is left behind , and that the WSIS process must translate principles and declarations into practical, ground-level implementation .
At the same time, the session surfaced meaningful tensions. The most significant concerned the role of AI: Tara Harris presented AI as the most significant equaliser , while Nandini Chami identified a structural agency divide that positions AI as potentially reinforcing global inequalities , and Thomas Aarheim warned that the next digital divide may be defined by governance capacity rather than connectivity . A further tension emerged between Valeria Betancourt's emphasis on infrastructure as the foundational priority and Dr. Sajid's explicit argument that infrastructure alone is insufficient without commensurate human capital investment . On digital sovereignty, Leonard Obonyo presented Gabon's focus on digital sovereignty as a positive example of policy leadership , while Caitlin Kraft-Buchman cautioned that sovereignty cannot mean isolation . On gender equality, Dr. Sajid addressed it primarily through the lens of gender-responsive capacity building interventions , while Kraft-Buchman argued for a far more structural embedding of gender equality into the architecture of power itself .
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Closing Remarks and Next Steps
Gitanjali Sah concluded the summary session by thanking all facilitators and noting that the high-level track had featured twelve Leaders' Talks with over 250, or approximately 300, high-level participants . She thanked the Chair, Mr. Rafat Hendy, for gracing the event and leading the team of high-level track facilitators , before inviting all present to join a group photograph . Participants were then urged to remain for the closing ceremony at 16:00, at which the outcomes of the WSIS Forum 2026 would be presented by the Secretary General and the chair summary formally delivered . Sah specifically noted that the chair summary would be presented at the closing ceremony, marking the formal conclusion of the forum's proceedings . The session as a whole reinforced that the path towards WSIS 2035 depends on coordinated global cooperation, equitable governance, meaningful participation of all stakeholders, and - above all - the translation of shared principles into concrete, accountable, and people-centred action on the ground .
Shifting focus from expanding access to ensuring meaningful impact, with persistent digital divides limiting equitable participation, particularly for rural communities and small island developing states - Digital divide and infrastructure gaps
Arg. 1Valeria Betancourt argued that as the world looks towards WSIS 2035, the emphasis must move beyond simply expanding connectivity to ensuring that digital access translates into meaningful impact. Persistent digital divides continue to exclude rural communities, small island developing states, and vulnerable populations from equitable participation in the digital economy. New priorities include building resilient, future-ready infrastructure and revitalising universal service funds through innovative financing and effective governance.
She highlighted that significant progress has been made in connectivity, yet persistent digital divides remain, particularly affecting rural communities, small island developing states, and vulnerable populations . Concrete examples included the use of universal telecommunication service funds to expand broadband access, equip institutions, build digital skills, and foster innovation in underserved communities . Key challenges identified included uneven infrastructure deployment, financing gaps, regulatory capacity constraints, and disparities in digital opportunities .
on: Inclusive capacity building, digital skills, and human capital investment are fundamental to ensuring no one is left behind in digital transformation
on: Whether expanding digital infrastructure is the primary priority or whether human capital investment is equally or more important
The WSIS Plus 20 process and its convergence with the Global Digital Compact present a major opportunity to align national, regional, and global efforts and embed inclusion, safety, and human rights by design - WSIS Plus 20 alignment opportunity
Arg. 2Valeria Betancourt argued that the WSIS Plus 20 review process, converging with the Global Digital Compact, offers a significant opportunity to harmonise efforts across national, regional, and global levels. This alignment should leverage international standards processes to embed inclusion, safety, and human rights into digital infrastructure by design. These priorities directly advance WSIS Action Lines C2 and C11.
She stated that the WSIS Plus 20 process and its convergence with the Global Digital Compact present a major opportunity to align national, regional, and global efforts while leveraging international standards processes to embed inclusion, safety, and human rights by design . She also noted that these priorities directly advance WSIS Action Line C2 and Action Line C11 .
on: Effective ICT policy and regulation must go beyond technical and market management to embed trust, inclusion, human rights, and citizen-centred design
2.2 billion people remain offline, requiring multi-stakeholder partnerships to move from principles to pilot projects and scaled-up delivery of tangible benefits - Offline population and partnership need
Arg. 1Lucien Castex highlighted that 2.2 billion people remain offline, underscoring the scale of the connectivity challenge that still needs to be addressed. He argued that multi-stakeholder partnerships are essential to translate high-level principles into concrete pilot projects and scalable solutions that deliver tangible benefits to citizens. This requires cooperation and leadership across all sectors and stakeholder groups.
He cited the figure of 2.2 billion people still offline as evidence of the persistent connectivity gap , and argued that multi-stakeholder partnerships are needed to move from principles to use cases, pilot projects, and scaled-up delivery of tangible benefits to citizens .
on: Connectivity alone is insufficient; the priority must shift to ensuring meaningful, impactful digital access for all
No single actor can shape the digital society alone; multi-stakeholder partnerships are essential to building intelligent, inclusive, trustworthy, and resilient societies - Multi-stakeholder necessity
Arg. 2Lucien Castex argued that the past 20 years of WSIS have demonstrated that no single actor can shape the digital society on its own. The diversity of stakeholders and viewpoints is what enables the shaping of intelligent, inclusive, trustworthy, and resilient societies. Emerging technologies have raised new challenges that require cooperation and leadership across all sectors.
He drew on the 20-year history of WSIS to assert that no single actor can shape the digital society alone , and emphasised that intelligent societies are not only at the cutting edge of technology but also inclusive, trustworthy, resilient, and equitable .
on: Multi-stakeholder partnerships and cooperation across all sectors are essential to achieving inclusive digital transformation
Capacity building, skills, and training are needed to build local capacity and allow for the emergence of new talents and future partners in intelligent societies - Local capacity and talent
Arg. 3Lucien Castex stressed that beyond infrastructure access, there is a critical need for capacity building, skills development, and training to cultivate local talent and future partners. Building local capacity is essential for communities to become participants in intelligent societies rather than passive recipients of technology. The coming years will be critical for expanding meaningful connectivity and strengthening the multi-stakeholder model.
He identified capacity building, skills, and training as a key need to build local capacity and allow for the emergence of new talents and future partners . He also noted that the next few years will be critical for expanding meaningful connectivity, leveraging multi-stakeholder partnerships, and strengthening the multi-stakeholder model itself .
on: Inclusive capacity building, digital skills, and human capital investment are fundamental to ensuring no one is left behind in digital transformation
on: Whether expanding digital infrastructure is the primary priority or whether human capital investment is equally or more important
There is an urgent need to govern AI effectively before technology outpaces policy, and to bridge the agency divide between countries that can shape AI and those that merely consume it - AI governance and agency divide
Arg. 1Nandini Chami argued that the central challenge is governing AI effectively before the pace of technological development outstrips the capacity of policy frameworks to manage it. She identified an 'agency divide' between countries with the capacity to adapt AI to local needs, evaluate risks, and develop solutions, and those that are left merely using AI developed elsewhere. Developing countries must be participants in shaping AI models, data architectures, standards, and markets.
She described the agency divide as a gap between countries with the capacity to adapt AI to local needs, evaluate risks, protect rights, develop solutions, and retain public value, and others who are left just using AI . She also called for international cooperation not just in sharing technologies and finance, but equally in sharing knowledge and experiences of governance, including in emerging areas such as governing agentic AI without internet fragmentation .
on: AI governance requires robust frameworks grounded in transparency, accountability, human rights, and a risk-based approach, with international cooperation to prevent deepening of divides
on: Whether the primary challenge in AI governance is the pace of technological development outstripping policy, or the unequal distribution of governance capacity across countries
AI emerged as a significant equaliser for accessibility, but risks deepening divides if left to market forces, with regulation still measuring coverage rather than human impact - AI as equaliser and risk
Arg. 1Tara Harris reported that the Leaders' Talk 4 session identified AI as the most significant equaliser in expanding access to information and services, with practical examples such as farmers receiving crop diagnoses in their own language and citizens accessing government services by voice. However, she cautioned that AI risks deepening existing divides if left solely to market forces. Regulation was criticised for still measuring coverage rather than human impact, and the gap between policy and practice remains too wide.
She cited examples such as a farmer receiving crop diagnosis in their own language, a citizen accessing government services by voice, and ICANN's universal acceptance work enabling every script and language to function online . Speakers were frank about challenges, including AI risks deepening divides if left to market forces and regulation still measuring coverage instead of human impact .
on: AI governance requires robust frameworks grounded in transparency, accountability, human rights, and a risk-based approach, with international cooperation to prevent deepening of divides
on: Whether AI primarily serves as an equaliser or as a risk that deepens existing divides
The priority for the decade ahead is making connectivity meaningful, ensuring every person can understand, use, and benefit from information regardless of language, literacy, geography, or ability - Meaningful connectivity and comprehension
Arg. 2Tara Harris argued that while 20 years of WSIS have expanded connectivity, the fresh priority for the decade ahead must be making that connectivity meaningful. This means ensuring that every person can understand, use, and benefit from information regardless of their language, literacy level, geographic location, or ability. The session's vision beyond 2035 is not merely connectivity but comprehension.
She stated that 20 years of WSIS have expanded connectivity, but the fresh priority for the decade ahead is making that connectivity meaningful, ensuring every person can understand, use, and benefit from information regardless of language, literacy, geography, or ability . The session's vision beyond 2035 was described as a world where everyone can participate fully in the digital economy and knowledge society on their own terms .
on: Connectivity alone is insufficient; the priority must shift to ensuring meaningful, impactful digital access for all
Universal acceptance work enabling every script and language to function online, alongside voice-based government services, represents practical steps towards genuine digital inclusion - Language and script inclusion
Arg. 3Tara Harris highlighted that practical steps towards genuine digital inclusion include ICANN's universal acceptance work, which enables every script and language to function readily online. Voice-based government services also represent a concrete mechanism for ensuring that citizens who may lack literacy or language access can still engage with public services. These examples illustrate how technology can be harnessed to reduce barriers to participation.
She cited ICANN's universal acceptance work enabling every script and language to function readily online, as well as the example of a citizen accessing government services by voice, as practical steps towards genuine digital inclusion .
Digital public infrastructure must be designed to be genuinely resilient, inclusive, and built to last, with attention to the integrity of digital identity layers and communication networks - Resilient digital public infrastructure
Arg. 1Speaker 3, reading on behalf of Ms. Cheryl Miller, conveyed that the session examined how the growth of digital public infrastructure is increasingly anchored to the integrity of the digital identity layer and the resilience of communication networks. The discussion focused on what it takes to design, finance, and govern digital public infrastructure that is genuinely resilient, inclusive, and built to last. The session also showcased how different countries are building upon shared foundations from the local to the global level.
The session considered how the growth of digital public infrastructure is increasingly anchored to the integrity of the digital identity layer and the resilience of communication networks . Panellists discussed what it takes to design, finance, and govern digital public infrastructure that is genuinely resilient, inclusive, and built to last , and shared case studies from their countries on how they are navigating global challenges to harness the benefits of digital progress .
The next digital divide may be defined not by connectivity alone but by countries' capability to deploy, govern, and shape emerging technologies responsibly - Emerging technology governance divide
Arg. 1Thomas Aarheim argued that the central question of his panel was how to harness emerging technologies without widening existing inequalities. He reported that the panel found the answers to be multifaceted, with the central message being that successful AI adaptation depends on more than just the technology itself. The next digital divide may be defined not by connectivity alone, but by countries' and institutions' capability to deploy, govern, and shape emerging technologies in a responsible manner.
He reported that the panel focused on how to harness emerging technologies without widening existing inequalities, and that successful AI adaptation requires trusted data, resilient infrastructure, skilled institutions, effective governance, and an open, secure internet . He emphasised that the next digital divide may be defined not only by connectivity itself, but by countries and institutions' capability to deploy, govern, and shape emerging technologies responsibly .
on: AI governance requires robust frameworks grounded in transparency, accountability, human rights, and a risk-based approach, with international cooperation to prevent deepening of divides
on: Whether the primary challenge in AI governance is the pace of technological development outstripping policy, or the unequal distribution of governance capacity across countries
Collaboration between governments, regulators, the private sector, and development partners is essential to scaling digital transformation and strengthening trust - Cross-sector collaboration for digital government
Arg. 1Speaker 2, reading on behalf of Many, conveyed that successful digital transformation depends not only on technology but also on strong national vision, enabling policy and regulatory environments, interoperable systems, and sustained investment in digital foundations. A common theme was that collaboration between governments, regulators, the private sector, and development partners is essential to scaling digital transformation and strengthening trust. The session highlighted practical examples of implementation including integrated digital government platforms and digital identity frameworks.
The session emphasised that successful digital transformation depends not only on technology but also on strong national vision, enabling policy and regulatory environments, interoperable systems, and sustained investment in digital foundations . Practical examples highlighted included integrated digital government platforms, one-stop service centres, digital public infrastructure roadmaps, digital identity, data exchange, and cybersecurity frameworks . A common theme was that collaboration between governments, regulators, the private sector, and development partners is essential to scaling digital transformation and strengthening trust .
on: Multi-stakeholder partnerships and cooperation across all sectors are essential to achieving inclusive digital transformation
Digital government services must be designed around citizens' needs, ensuring accessibility regardless of connectivity, affordability, digital skills, language, or location - Citizen-centred digital services
Arg. 2Speaker 2 argued that digital public infrastructure is enabling governments to deliver more accessible, inclusive, and trusted public services, but that services must be designed around citizens' needs. Accessibility must be ensured regardless of connectivity, affordability, digital skills, language, or location. The session showcased practical examples of implementation that demonstrate how citizen-centred design can be achieved.
The session explored how digital public infrastructure is enabling governments to deliver more accessible, inclusive, and trusted public services , and speakers highlighted the importance of designing digital government around citizens' needs, ensuring services remain accessible regardless of connectivity, affordability, digital skills, language, or location .
on: Effective ICT policy and regulation must go beyond technical and market management to embed trust, inclusion, human rights, and citizen-centred design
Expanding digital infrastructure alone is insufficient; sustainable digital transformation requires investment in human capital, lifelong learning, digital trust, cybersecurity awareness, and inclusive governance - Human capital investment
Arg. 1Sajith Wijesuriya argued that expanding digital infrastructure alone is insufficient for sustainable digital transformation. Investment in human capital, lifelong learning, digital trust, cybersecurity awareness, and inclusive governance are equally essential. A recurring theme was the importance of multi-stakeholder collaboration among government, industry, academia, technical communities, and civil society.
Speakers emphasised that expanding digital infrastructure alone is insufficient and that sustainable digital transformation requires investment in human capital, lifelong learning, digital trust, cybersecurity awareness, and inclusive governance . A recurring theme was the importance of multi-stakeholder collaboration among government, industry, academia, technical communities, and civil society .
on: Multi-stakeholder partnerships and cooperation across all sectors are essential to achieving inclusive digital transformation
on: Whether expanding digital infrastructure is the primary priority or whether human capital investment is equally or more important
Speakers emphasised the need to equip individuals not only with technical skills but also with the ability to use digital technology safely, responsibly, and ethically, with gender-responsive interventions highlighted - Ethical and gender-responsive skills
Arg. 2Sajith Wijesuriya reported that the session highlighted the need to equip individuals not only with technical skills but also with the ability to use digital technology safely, responsibly, and ethically. Discussions highlighted approaches ranging from national digital transformation strategies to targeted digital literacy programmes, AI capacity building efforts, and gender-responsive interventions. The discussion concluded with a shared recognition that inclusive capacity building is fundamental to ensuring no one is left behind.
Panellists underscored the need to equip individuals not only with technical skills but also with the ability to use digital technology safely, responsibly, and ethically . Discussions highlighted approaches including national digital transformation strategies, regulatory initiatives, targeted digital literacy programmes, AI capacity building efforts, and gender-responsive interventions . The discussion concluded with a shared recognition that inclusive capacity building is fundamental to ensuring that no one is left behind .
on: Inclusive capacity building, digital skills, and human capital investment are fundamental to ensuring no one is left behind in digital transformation
on: Whether gender equality in digital and AI transformation can be achieved through visibility and convening, or requires structural embedding in governance architecture
AI governance frameworks must be grounded in transparency, accountability, fundamental rights, and a risk-based approach, with regional and international cooperation to address cross-border threats - AI governance and cybersecurity trust
Arg. 1Speaker 1, reading on behalf of the high-level track facilitator for Leaders' Talk 9, conveyed that artificial intelligence featured prominently in the session, with participants stressing the need for governance frameworks grounded in transparency, accountability, fundamental rights, and a risk-based approach. The session also highlighted the critical role of regional and international cooperation in addressing cross-border cyber threats, promoting interoperability, and strengthening collective resilience. Cybersecurity was recognised not only as a technical necessity but as a strategic enabler of economic growth and sustainable development.
Artificial intelligence featured prominently, with participants stressing the need for governance frameworks grounded in transparency, accountability, fundamental rights, and a risk-based approach . The discussion highlighted the critical role of regional and international cooperation in addressing cross-border cyber threats, promoting interoperability, and strengthening collective resilience . Cybersecurity was recognised not only as a technical necessity but as a strategic enabler of economic growth, public confidence, institutional resilience, and sustainable development .
on: AI governance requires robust frameworks grounded in transparency, accountability, human rights, and a risk-based approach, with international cooperation to prevent deepening of divides
on: Whether the primary challenge in AI governance is the pace of technological development outstripping policy, or the unequal distribution of governance capacity across countries
Expanding digital access, literacy, and skills remains essential, particularly for youth, women, vulnerable communities, and developing countries, as digital trust depends on inclusion - Inclusion and digital trust
Arg. 2Speaker 1 conveyed that the session underscored that digital trust depends on inclusion, and that expanding digital access, literacy, and skills remains essential, particularly for youth, women, vulnerable communities, and developing countries. The session concluded that the future success of digital transformation will depend not only on technological innovation but on the collective ability to build trusted digital environments that are secure, inclusive, and human-centred. Trust must be built into digital ecosystems from the outset.
Speakers underscored that digital trust depends on inclusion, and that expanding digital access, literacy, skills, and opportunities remains essential, particularly for youth, women, vulnerable communities, and developing countries . The session concluded that the future success of digital transformation will depend not only on technological innovation but on the collective ability to build trusted digital environments that are secure, inclusive, and human-centred .
on: Inclusive capacity building, digital skills, and human capital investment are fundamental to ensuring no one is left behind in digital transformation
The next phase of WSIS must move from declaration to delivery through stronger multi-stakeholder cooperation, shared learning, and breaking down institutional silos - Declaration to delivery
Arg. 1Caitlin Kraft-Buchman argued that the session made one point very clearly: the next phase of WSIS must move from declaration to delivery. Across very different perspectives, speakers agreed that this will require much stronger multi-stakeholder cooperation, shared learning, and the breaking down of institutional silos. Digital and AI infrastructure must be designed not only for today's growth but for coexistence and sustainability across multiple generations.
She reported that the session made clear that the next phase of WSIS must move from declaration to delivery, requiring much stronger multi-stakeholder cooperation, shared learning, and the breaking down of institutional silos . She also noted that digital and AI infrastructure must be designed not only for today's growth but for coexistence and sustainability across two, three, or four generations .
on: The WSIS Plus 20 process and the path towards WSIS 2035 must translate principles and declarations into practical, ground-level implementation
Innovation and regulation are not mutually exclusive; well-designed governance can support both competitiveness and standards, while digital sovereignty must not mean isolation - Governance and sovereignty balance
Arg. 2Caitlin Kraft-Buchman argued that innovation and regulation, competitiveness and standards, are not opposites and are not mutually exclusive, and that well-designed governance can support both. She also stressed that digital sovereignty cannot mean isolation, as systems are interdependent, and the task ahead is to turn that interdependence into trusted partnerships, shared responsibility, and practical delivery. An inclusive digital future depends on integrating diverse perspectives and recognising pluriversality.
She stated that innovation and regulation, competitiveness and standards, are not opposites and that well-designed governance can support both . She also argued that digital sovereignty cannot mean isolation, as systems are interdependent, and the task ahead is to turn that interdependence into trusted partnerships, shared responsibility, and practical delivery .
on: Effective ICT policy and regulation must go beyond technical and market management to embed trust, inclusion, human rights, and citizen-centred design
on: Whether digital sovereignty is a legitimate national priority or risks becoming a form of harmful isolation
Gender-responsive AI requires embedding gender equality into the architecture of power, including budgets, procurement rules, standards bodies, appointments, and accountability mechanisms, not merely visibility - Gender equality in AI architecture
Arg. 3Caitlin Kraft-Buchman reported that the Women Ministers Network and Leaders in ICT Leadership Circle Lab asked the hard question of where commitment to gender-responsive AI loses traction. The answers pointed beyond rhetoric to the architecture of power, including budgets, procurement rules, standards bodies, appointments, impact assessments, and accountability mechanisms. Gender equality in AI will not be delivered by visibility alone but must be embedded in the systems that allocate resources, set standards, and shape technological futures.
She reported that the gathering asked where commitment to gender-responsive AI loses traction, with answers taking participants beyond rhetoric into the architecture of power, including budgets, procurement rules, standards bodies, appointments, impact assessments, and accountability mechanisms . She stated that gender equality in AI will not be delivered by visibility alone but must be embedded in the systems that allocate resources, set standards, and create new opportunities .
on: Whether gender equality in digital and AI transformation can be achieved through visibility and convening, or requires structural embedding in governance architecture
Inclusive digital transformation depends on integrating diverse perspectives, building bridges across regions and sectors, and recognising pluriversality rather than assuming one model fits every context - Pluriversality and diverse inclusion
Arg. 4Caitlin Kraft-Buchman argued that an inclusive digital future depends on integrating diverse perspectives and building bridges across regions and sectors. She stressed the importance of recognising pluriversality rather than assuming that one model will fit every context. This approach is essential to ensuring that digital transformation is genuinely inclusive and equitable.
She stated that an inclusive digital future depends on integrating diverse perspectives, building bridges across regions and sectors, and recognising pluriversality rather than assuming that one model will fit every context .
Resilient digital infrastructure and meaningful connectivity are central pillars for an inclusive and sustainable information society, with persistent financing gaps and fragmented governance as key challenges - Infrastructure resilience and cooperation
Arg. 1Chafic Chaya reported that Leaders' Talk 8 sent a clear and encouraging message that international and regional cooperation is one of the pillars of an inclusive, secure, and sustainable information society. The discussion highlighted priorities including resilient digital infrastructure, meaningful connectivity, trusted digital environments, cybersecurity, AI readiness, and regulatory cooperation. Key challenges identified included persistent digital divides, financing gaps, fragmented governance, and uneven participation.
He stated that international and regional cooperation is one of the pillars of an inclusive, secure, and sustainable information society . The discussion highlighted priorities including resilient digital infrastructure, meaningful connectivity, trusted digital environments, cybersecurity, AI readiness, regulatory cooperation, and stronger institutional capacity . Clear challenges were also identified, including persistent digital divides, financing gaps, fragmented governance, uneven participation, and the need to move from principles to practical implementation .
on: Connectivity alone is insufficient; the priority must shift to ensuring meaningful, impactful digital access for all
International cooperation must move from principles to practical implementation, with the IGF and WSIS processes reinforcing each other to translate cooperation into ground-level impact - Cooperation into practice
Arg. 2Chafic Chaya argued that the key takeaway from Leaders' Talk 8 is that WSIS towards 2035 must translate cooperation into impact on the ground. The session was grounded in real-world examples, ranging from shared accountability frameworks to connectivity and universal service funds, and explored how the IGF and WSIS processes can reinforce each other. The goal is to build a trusted, cooperative, and inclusive multi-stakeholder environment.
He stated that the session was grounded in real-world examples, ranging from shared accountability frameworks to connectivity, universal service funds, and how the IGF and WSIS processes can reinforce each other . The takeaway was clear: WSIS towards 2035 must translate cooperation into impact on the ground, within a trusted, cooperative, and inclusive multi-stakeholder environment .
on: The WSIS Plus 20 process and the path towards WSIS 2035 must translate principles and declarations into practical, ground-level implementation
Effective ICT regulation is no longer only about managing markets but about building trust, attracting investment, protecting citizens, enabling innovation, and ensuring no one is left behind - Evolving role of ICT regulation
Arg. 1Leonard Obonyo reported that panellists in Leaders' Talk 7 highlighted that effective ICT regulation has evolved beyond simply managing markets. It now encompasses building trust, attracting investment, protecting citizens, enabling innovation, and ensuring that no one is left behind. Country experiences from Malaysia, Gabon, Georgia, Montenegro, Senegal, and Micronesia illustrated how policy leadership is becoming central to national development.
Panellists highlighted that effective ICT regulation is no longer only about managing markets but about building trust, attracting investment, protecting citizens, enabling innovation, and ensuring that no one is left behind . Experiences from Malaysia's accountability focus, Gabon's digital sovereignty, Georgia and Montenegro's investment-friendly regulation, Senegal's AI and data economy collaboration, and Micronesia's capacity building for small island developing states were cited as illustrative examples .
on: Effective ICT policy and regulation must go beyond technical and market management to embed trust, inclusion, human rights, and citizen-centred design
on: Whether digital sovereignty is a legitimate national priority or risks becoming a form of harmful isolation
The future requires agile, inclusive, and forward-looking governance, with policy leadership as one of the most important enablers of sustainable, people-centric digital development - Agile governance for development
Arg. 2Leonard Obonyo argued that a common message emerged from Leaders' Talk 7: the future requires agile, inclusive, and forward-looking governance. As the world advances towards WSIS 2035, policy leadership will be one of the most important enablers of sustainable, inclusive, and people-centric digital development. This was reinforced by diverse country experiences demonstrating how transparency and investment-friendly regulation can accelerate digital economic growth.
A common message emerged from the session that the future requires agile, inclusive, and forward-looking governance . He stated that as the world advances towards WSIS 2035, policy leadership will be one of the most important enablers of sustainable, inclusive, and people-centric digital development . Georgia and Montenegro were cited as examples of how transparency and investment-friendly regulation can accelerate broadband connectivity, 5G deployment, and digital economic growth .
on: The WSIS Plus 20 process and the path towards WSIS 2035 must translate principles and declarations into practical, ground-level implementation
Practical capacity building and international cooperation are especially important for small island developing states and underserved communities - Capacity building for SIDS
Arg. 3Leonard Obonyo highlighted that Micronesia's experience demonstrated the importance of practical capacity building and international cooperation specifically for small island developing states. As AI rises and data economies grow, new generations of regulatory collaboration are needed, particularly for smaller and more vulnerable nations. This reinforces the broader theme that no one should be left behind in the digital transformation.
He noted that Micronesia highlighted the importance of practical capacity building and international cooperation for small island developing states . He also referenced Senegal's reminder that as AI rises, data economies and global digital platforms require a new generation of collaboration in regulation .
on: Inclusive capacity building, digital skills, and human capital investment are fundamental to ensuring no one is left behind in digital transformation
The WSIS Forum high-level track featured 12 leaders' talks with over 300 high-level participants, demonstrating the scale and significance of multi-stakeholder engagement at the forum - Scale of high-level engagement
Arg. 1Gitanjali Sah noted that the WSIS Forum 2026 high-level track comprised 12 leaders' talks with over 250 to 300 high-level participants joining across these sessions. This underscores the breadth and significance of multi-stakeholder engagement at the forum, with leaders from diverse sectors and regions participating in discussions on key digital development themes.
She stated that there were 12 leaders' talks this year, with over 250, or approximately 300, high-level participants joining across these sessions, which were based on the WSIS action lines .
The WSIS Action Line facilitators completed their interventions efficiently, finishing six minutes ahead of schedule, reflecting the effectiveness of the forum's organisational structure - Forum efficiency and organisation
Arg. 2Gitanjali Sah highlighted that the WSIS Action Line facilitators were very efficient in their interventions, completing the session six minutes early, which she described as a record time. This reflects positively on the organisational structure and discipline of the WSIS Forum process.
She noted that the WSIS Action Line facilitators were very efficient in their interventions and that the session finished six minutes early, describing this as a record time .
The outcomes of the WSIS Forum 2026, including the chair summary, will be presented at the closing ceremony, reinforcing the importance of documenting and disseminating forum results - Importance of outcome documentation
Arg. 3Gitanjali Sah emphasised that the closing ceremony would feature the presentation of the outcomes of the WSIS Forum 2026 by the Secretary General, along with the chair summary. She also noted that summaries submitted by high-level track facilitators, such as Caitlin Kraft-Buchman's summary of the Women Ministers Network, should be submitted to the outcome documents of the WSIS Forum.
She announced that the closing ceremony would include the outcomes of the WSIS Forum 2026 from the Secretary General and the presentation of the chair summary . She also instructed Caitlin to submit her summary to the outcome documents of the WSIS Forum so that it would form part of the official record .
Session Knowledge Graph
Speakers · Topics · Arguments · Relationships
Valeria Betancourt argued that the focus must shift from simply expanding access to ensuring meaningful impact , while Tara Harris echoed this by stating that 20 years of WSIS have expanded connectivity but the fresh priority is making that connectivity meaningful . Sajith Wijesuriya reinforced this by noting that expanding digital infrastructure alone is insufficient and that sustainable transformation requires investment in human capital . Lucien Castex highlighted that 2.2 billion people remain offline and that multi-stakeholder partnerships are needed to move from principles to tangible delivery . Chafic Chaya similarly identified resilient digital infrastructure and meaningful connectivity as central pillars, while noting persistent financing gaps and fragmented governance as key challenges .
Shifting focus from expanding access to ensuring meaningful impact, with persistent digital divides limiting equitable participation, particularly for rural communities and small island developing states - Digital divide and infrastructure gaps
2.2 billion people remain offline, requiring multi-stakeholder partnerships to move from principles to pilot projects and scaled-up delivery of tangible benefits - Offline population and partnership need
The priority for the decade ahead is making connectivity meaningful, ensuring every person can understand, use, and benefit from information regardless of language, literacy, geography, or ability - Meaningful connectivity and comprehension
Expanding digital infrastructure alone is insufficient; sustainable digital transformation requires investment in human capital, lifelong learning, digital trust, cybersecurity awareness, and inclusive governance - Human capital investment
Resilient digital infrastructure and meaningful connectivity are central pillars for an inclusive and sustainable information society, with persistent financing gaps and fragmented governance as key challenges - Infrastructure resilience and cooperation
Lucien Castex drew on 20 years of WSIS history to assert that no single actor can shape the digital society alone and that multi-stakeholder partnerships are essential . Sajith Wijesuriya identified multi-stakeholder collaboration among government, industry, academia, technical communities, and civil society as a recurring theme . Caitlin Kraft-Buchman argued that the next phase of WSIS must move from declaration to delivery through stronger multi-stakeholder cooperation and breaking down institutional silos . Chafic Chaya called for a trusted, cooperative, and inclusive multi-stakeholder environment to translate cooperation into ground-level impact . Speaker 2 emphasised that collaboration between governments, regulators, the private sector, and development partners is essential to scaling digital transformation . Speaker 1 highlighted the critical role of regional and international cooperation in addressing cross-border cyber threats and strengthening collective resilience .
No single actor can shape the digital society alone; multi-stakeholder partnerships are essential to building intelligent, inclusive, trustworthy, and resilient societies - Multi-stakeholder necessity
Expanding digital infrastructure alone is insufficient; sustainable digital transformation requires investment in human capital, lifelong learning, digital trust, cybersecurity awareness, and inclusive governance - Human capital investment
The next phase of WSIS must move from declaration to delivery through stronger multi-stakeholder cooperation, shared learning, and breaking down institutional silos - Declaration to delivery
International cooperation must move from principles to practical implementation, with the IGF and WSIS processes reinforcing each other to translate cooperation into ground-level impact - Cooperation into practice
Collaboration between governments, regulators, the private sector, and development partners is essential to scaling digital transformation and strengthening trust - Cross-sector collaboration for digital government
AI governance frameworks must be grounded in transparency, accountability, fundamental rights, and a risk-based approach, with regional and international cooperation to address cross-border threats - AI governance and cybersecurity trust
Lucien Castex identified capacity building, skills, and training as a key need to build local capacity and allow for the emergence of new talents and future partners . Sajith Wijesuriya reported that the discussion concluded with a shared recognition that inclusive capacity building is fundamental to ensuring no one is left behind , and that individuals must be equipped not only with technical skills but also with the ability to use digital technology safely, responsibly, and ethically . Speaker 1 underscored that digital trust depends on inclusion and that expanding digital access, literacy, and skills remains essential, particularly for youth, women, vulnerable communities, and developing countries . Leonard Obonyo highlighted the importance of practical capacity building and international cooperation specifically for small island developing states . Valeria Betancourt noted that universal telecommunication service funds can be used to build digital skills and foster innovation in underserved communities .
Capacity building, skills, and training are needed to build local capacity and allow for the emergence of new talents and future partners in intelligent societies - Local capacity and talent
Speakers emphasised the need to equip individuals not only with technical skills but also with the ability to use digital technology safely, responsibly, and ethically, with gender-responsive interventions highlighted - Ethical and gender-responsive skills
Expanding digital access, literacy, and skills remains essential, particularly for youth, women, vulnerable communities, and developing countries, as digital trust depends on inclusion - Inclusion and digital trust
Practical capacity building and international cooperation are especially important for small island developing states and underserved communities - Capacity building for SIDS
Shifting focus from expanding access to ensuring meaningful impact, with persistent digital divides limiting equitable participation, particularly for rural communities and small island developing states - Digital divide and infrastructure gaps
Nandini Chami argued that there is an urgent need to govern AI effectively before technology outpaces policy, identifying an agency divide between countries that can shape AI and those that merely consume it . Tara Harris warned that AI risks deepening divides if left to market forces and that regulation still measures coverage rather than human impact . Thomas Aarheim reported that the next digital divide may be defined not by connectivity alone but by countries' capability to deploy, govern, and shape emerging technologies responsibly . Speaker 1 conveyed that AI governance frameworks must be grounded in transparency, accountability, fundamental rights, and a risk-based approach .
There is an urgent need to govern AI effectively before technology outpaces policy, and to bridge the agency divide between countries that can shape AI and those that merely consume it - AI governance and agency divide
AI emerged as a significant equaliser for accessibility, but risks deepening divides if left to market forces, with regulation still measuring coverage rather than human impact - AI as equaliser and risk
The next digital divide may be defined not by connectivity alone but by countries' capability to deploy, govern, and shape emerging technologies responsibly - Emerging technology governance divide
AI governance frameworks must be grounded in transparency, accountability, fundamental rights, and a risk-based approach, with regional and international cooperation to address cross-border threats - AI governance and cybersecurity trust
Valeria Betancourt argued that the WSIS Plus 20 process and its convergence with the Global Digital Compact present a major opportunity to align national, regional, and global efforts . Caitlin Kraft-Buchman made clear that the next phase of WSIS must move from declaration to delivery . Chafic Chaya stated that WSIS towards 2035 must translate cooperation into impact on the ground . Leonard Obonyo argued that the future requires agile, inclusive, and forward-looking governance, with policy leadership as one of the most important enablers of sustainable, people-centric digital development .
The WSIS Plus 20 process and its convergence with the Global Digital Compact present a major opportunity to align national, regional, and global efforts and embed inclusion, safety, and human rights by design - WSIS Plus 20 alignment opportunity
The next phase of WSIS must move from declaration to delivery through stronger multi-stakeholder cooperation, shared learning, and breaking down institutional silos - Declaration to delivery
International cooperation must move from principles to practical implementation, with the IGF and WSIS processes reinforcing each other to translate cooperation into ground-level impact - Cooperation into practice
The future requires agile, inclusive, and forward-looking governance, with policy leadership as one of the most important enablers of sustainable, people-centric digital development - Agile governance for development
Leonard Obonyo reported that effective ICT regulation is no longer only about managing markets but about building trust, attracting investment, protecting citizens, enabling innovation, and ensuring no one is left behind . Caitlin Kraft-Buchman argued that innovation and regulation are not mutually exclusive and that well-designed governance can support both, while digital sovereignty cannot mean isolation . Speaker 2 emphasised that digital government services must be designed around citizens' needs, ensuring accessibility regardless of connectivity, affordability, digital skills, language, or location . Valeria Betancourt called for leveraging international standards processes to embed inclusion, safety, and human rights by design .
Effective ICT regulation is no longer only about managing markets but about building trust, attracting investment, protecting citizens, enabling innovation, and ensuring no one is left behind - Evolving role of ICT regulation
Innovation and regulation are not mutually exclusive; well-designed governance can support both competitiveness and standards, while digital sovereignty must not mean isolation - Governance and sovereignty balance
Digital government services must be designed around citizens' needs, ensuring accessibility regardless of connectivity, affordability, digital skills, language, or location - Citizen-centred digital services
The WSIS Plus 20 process and its convergence with the Global Digital Compact present a major opportunity to align national, regional, and global efforts and embed inclusion, safety, and human rights by design - WSIS Plus 20 alignment opportunity
All three speakers converged on the view that digital infrastructure must be resilient, inclusive, and future-ready, and that financing gaps and governance challenges remain key obstacles. Valeria Betancourt identified uneven infrastructure deployment, financing gaps, and regulatory capacity constraints as key challenges , and called for innovative financing mechanisms and universal service funds . Chafic Chaya similarly highlighted persistent digital divides, financing gaps, and fragmented governance , and identified resilient digital infrastructure as a central pillar . Speaker 3, reading on behalf of Ms. Cheryl Miller, conveyed that digital public infrastructure must be designed to be genuinely resilient, inclusive, and built to last, with attention to the integrity of the digital identity layer and communication networks . All three speakers shared the view that AI presents both opportunities and risks, and that without effective governance, AI risks deepening existing inequalities. Nandini Chami identified an agency divide between countries that can shape AI and those that merely consume it, calling for developing countries to be participants in determining their development trajectories . Thomas Aarheim reported that the next digital divide may be defined by countries' capability to deploy, govern, and shape emerging technologies responsibly . Tara Harris warned that AI risks deepening divides if left to market forces and that regulation still measures coverage rather than human impact . These speakers all emphasised the centrality of the multi-stakeholder model to the WSIS process and digital governance more broadly. Lucien Castex argued that no single actor can shape the digital society alone and that the diversity of stakeholders enables the shaping of intelligent societies . Caitlin Kraft-Buchman called for stronger multi-stakeholder cooperation and the breaking down of institutional silos . Chafic Chaya called for a trusted, cooperative, and inclusive multi-stakeholder environment . Gitanjali Sah noted that 12 leaders' talks attracted over 300 high-level participants, underscoring the breadth of multi-stakeholder engagement . These speakers all shared the view that capacity building and digital skills development are as important as infrastructure investment, and that inclusion requires targeted efforts for vulnerable and underserved groups. Sajith Wijesuriya emphasised that sustainable digital transformation requires investment in human capital, lifelong learning, digital trust, and cybersecurity awareness . Speaker 1 underscored that digital trust depends on inclusion and that expanding digital access, literacy, and skills remains essential for youth, women, vulnerable communities, and developing countries . Lucien Castex identified capacity building, skills, and training as a key need to build local capacity and allow for the emergence of new talents . Leonard Obonyo highlighted the importance of practical capacity building and international cooperation for small island developing states . Both speakers highlighted the importance of gender-responsive approaches to digital transformation, going beyond surface-level visibility to embed inclusion into systems and practices. Caitlin Kraft-Buchman argued that gender equality in AI will not be delivered by visibility alone but must be embedded in the systems that allocate resources, set standards, and shape technological futures . Sajith Wijesuriya reported that discussions highlighted gender-responsive interventions as part of a broader approach to inclusive capacity building , and that the discussion concluded with a shared recognition that inclusive capacity building is fundamental to ensuring no one is left behind . These speakers shared the view that governance and policy frameworks must be forward-looking, inclusive, and designed to enable rather than hinder digital development. Leonard Obonyo argued that the future requires agile, inclusive, and forward-looking governance and that policy leadership will be one of the most important enablers of sustainable, people-centric digital development . Caitlin Kraft-Buchman argued that innovation and regulation are not mutually exclusive and that well-designed governance can support both competitiveness and standards . Valeria Betancourt called for leveraging the WSIS Plus 20 process and its convergence with the Global Digital Compact to embed inclusion, safety, and human rights by design .
It is somewhat unexpected that speakers representing diverse stakeholder groups - civil society, technical community, and intergovernmental processes - converged on the view that digital sovereignty cannot and should not mean isolation. Caitlin Kraft-Buchman explicitly stated that digital sovereignty cannot mean isolation and that systems are interdependent, with the task ahead being to turn that interdependence into trusted partnerships, shared responsibility, and practical delivery . Nandini Chami, while advocating strongly for developing countries' agency in AI governance, called for international cooperation not just in sharing technologies and finance but equally in sharing knowledge and experiences of governance . Chafic Chaya reinforced this by calling for a trusted, cooperative, and inclusive multi-stakeholder environment to translate cooperation into ground-level impact . This consensus across different stakeholder perspectives on the balance between sovereignty and interdependence is notable.
There is an unexpected degree of consensus across speakers from different sectors and regions that regulation and innovation are not opposing forces. Caitlin Kraft-Buchman explicitly stated that innovation and regulation, competitiveness and standards, are not opposites and are not mutually exclusive, and that well-designed governance can support both . Leonard Obonyo reported that effective ICT regulation now encompasses building trust, attracting investment, protecting citizens, and enabling innovation simultaneously . Tara Harris, while noting that AI risks deepening divides if left to market forces , also highlighted AI as the most significant equaliser , implying that well-governed AI can serve both innovation and inclusion. This consensus is unexpected given that debates about regulation versus innovation are often contentious.
It is somewhat unexpected that speakers from sessions focused on very different themes - co-creation and AI partnership, skills and capacity building, and cybersecurity - all converged on the need for gender-responsive approaches that go beyond visibility. Caitlin Kraft-Buchman reported that the Women Ministers Network gathering identified the architecture of power - budgets, procurement rules, standards bodies, appointments, impact assessments, and accountability mechanisms - as the places where inclusion is either designed in or excluded , and that gender equality in AI will not be delivered by visibility alone . Sajith Wijesuriya highlighted gender-responsive interventions as part of inclusive capacity building . Speaker 1 identified women as a specific group for whom expanding digital access, literacy, and skills remains essential . The convergence of these perspectives across different thematic sessions suggests a broader, cross-cutting consensus on the need for systemic gender inclusion.
There is an unexpected consensus across speakers that digital development cannot follow a one-size-fits-all model, and that diverse local contexts, needs, and perspectives must be recognised and integrated. Caitlin Kraft-Buchman explicitly called for recognising pluriversality rather than assuming that one model will fit every context . Nandini Chami argued that developing countries must be participants in determining their own development trajectories by shaping the models, data architectures, standards, and markets in the AI order . Leonard Obonyo highlighted diverse country experiences from Malaysia, Gabon, Georgia, Montenegro, Senegal, and Micronesia to illustrate how different contexts require different policy approaches . This consensus on pluriversality is notable given the tendency in global digital governance discussions to seek universal frameworks.
The WSIS Forum 2026 high-level track facilitators demonstrated a remarkably high degree of consensus across 12 thematic Leaders' Talk sessions covering infrastructure, AI governance, multi-stakeholder partnerships, capacity building, policy frameworks, accessibility, and gender equality. Key areas of agreement included: (1) the need to move beyond connectivity to meaningful digital impact ; (2) the indispensability of multi-stakeholder partnerships and international cooperation ; (3) the importance of inclusive capacity building and human capital investment alongside infrastructure ; (4) the urgency of robust AI governance frameworks that prevent deepening of divides ; (5) the need to translate WSIS principles and declarations into practical ground-level implementation ; and (6) the importance of gender-responsive and pluriversal approaches to digital transformation . These themes cut across all 12 sessions, suggesting that they represent the dominant concerns of the global digital governance community as it looks towards WSIS 2035.
Tara Harris reported that AI emerged as 'the most significant equaliser' in expanding access to information and services, citing practical examples such as farmers receiving crop diagnoses in their own language and citizens accessing government services by voice . However, she simultaneously cautioned that AI risks deepening divides if left to market forces . Thomas Aarheim took a more cautionary framing, arguing that the next digital divide may be defined not by connectivity alone but by countries' capability to deploy, govern, and shape emerging technologies responsibly , suggesting AI's equalising potential is contingent on governance capacity. Nandini Chami went further, identifying a structural 'agency divide' between countries that can adapt AI to local needs and those left merely consuming AI developed elsewhere , implying that AI's current trajectory is more divisive than equalising for developing countries. These three framings - AI as equaliser, AI as governance challenge, and AI as structural divider - represent meaningfully different assessments of AI's net impact.
AI emerged as a significant equaliser for accessibility, but risks deepening divides if left to market forces, with regulation still measuring coverage rather than human impact - AI as equaliser and risk
The next digital divide may be defined not by connectivity alone but by countries' capability to deploy, govern, and shape emerging technologies responsibly - Emerging technology governance divide
There is an urgent need to govern AI effectively before technology outpaces policy, and to bridge the agency divide between countries that can shape AI and those that merely consume it - AI governance and agency divide
Valeria Betancourt placed significant emphasis on building quality, resilient, and future-ready infrastructure, investing in next-generation technologies, promoting infrastructure sharing, and revitalising universal service funds . Her framing centred on infrastructure as the foundational priority, with concrete examples of universal telecommunication service funds expanding broadband access . By contrast, Sajith Wijesuriya explicitly argued that 'expanding digital infrastructure alone is insufficient' and that sustainable digital transformation requires investment in human capital, lifelong learning, digital trust, cybersecurity awareness, and inclusive governance . Lucien Castex similarly stressed that beyond infrastructure access, capacity building, skills, and training are needed to build local capacity and allow for the emergence of new talents . While all three acknowledge both dimensions, the relative weight and urgency assigned to infrastructure versus human capital investment differs notably across their summaries.
Shifting focus from expanding access to ensuring meaningful impact, with persistent digital divides limiting equitable participation, particularly for rural communities and small island developing states - Digital divide and infrastructure gaps
Expanding digital infrastructure alone is insufficient; sustainable digital transformation requires investment in human capital, lifelong learning, digital trust, cybersecurity awareness, and inclusive governance - Human capital investment
Capacity building, skills, and training are needed to build local capacity and allow for the emergence of new talents and future partners in intelligent societies - Local capacity and talent
Leonard Obonyo highlighted Gabon's focus on digital sovereignty and institutional readiness as a positive example of policy leadership becoming central to national development , presenting digital sovereignty as a legitimate and constructive national strategy. Caitlin Kraft-Buchman, however, explicitly cautioned that 'digital sovereignty cannot mean isolation', arguing that systems are interdependent and that the task ahead is to turn that interdependence into trusted partnerships, shared responsibility, and practical delivery . This represents a tension between affirming national sovereignty as a development tool and warning against its potential to fragment global digital cooperation.
Effective ICT regulation is no longer only about managing markets but about building trust, attracting investment, protecting citizens, enabling innovation, and ensuring no one is left behind - Evolving role of ICT regulation
Innovation and regulation are not mutually exclusive; well-designed governance can support both competitiveness and standards, while digital sovereignty must not mean isolation - Governance and sovereignty balance
Sajith Wijesuriya addressed gender through the lens of gender-responsive interventions in capacity building and digital literacy programmes , framing gender inclusion primarily as a skills and training challenge. Caitlin Kraft-Buchman, reporting on the Women Ministers Network, argued that gender equality in AI will not be delivered by visibility alone and must be embedded in the architecture of power, including budgets, procurement rules, standards bodies, appointments, impact assessments, and accountability mechanisms . She explicitly stated that the next chapter for the network is not only to convene women leaders but to connect their authority and agency into a global force for implementation . This represents a substantive difference in the depth of structural change considered necessary for genuine gender equality in digital transformation.
Speakers emphasised the need to equip individuals not only with technical skills but also with the ability to use digital technology safely, responsibly, and ethically, with gender-responsive interventions highlighted - Ethical and gender-responsive skills
Gender-responsive AI requires embedding gender equality into the architecture of power, including budgets, procurement rules, standards bodies, appointments, and accountability mechanisms, not merely visibility - Gender equality in AI architecture
Nandini Chami framed the central AI governance challenge as urgency - governing AI before technology outpaces policy - and structural inequality, specifically the agency divide between countries that can shape AI and those that merely consume it . She called for international cooperation in sharing knowledge and governance experiences, including governing agentic AI without internet fragmentation . Speaker 1, reading on behalf of the Leaders' Talk 9 facilitator, emphasised a framework-based approach grounded in transparency, accountability, fundamental rights, and a risk-based approach, with regional and international cooperation addressing cross-border cyber threats . Thomas Aarheim focused on institutional capability - arguing that the next divide will be defined by countries' ability to deploy, govern, and shape emerging technologies responsibly . These three framings prioritise different root causes: structural inequality, governance framework design, and institutional capability respectively.
There is an urgent need to govern AI effectively before technology outpaces policy, and to bridge the agency divide between countries that can shape AI and those that merely consume it - AI governance and agency divide
AI governance frameworks must be grounded in transparency, accountability, fundamental rights, and a risk-based approach, with regional and international cooperation to address cross-border threats - AI governance and cybersecurity trust
The next digital divide may be defined not by connectivity alone but by countries' capability to deploy, govern, and shape emerging technologies responsibly - Emerging technology governance divide
In a forum where broad consensus on digital inclusion is expected, a subtle but significant tension emerged regarding market forces. Tara Harris explicitly warned that 'AI risks deepening divides if left to market forces' and criticised regulation for still measuring coverage instead of human impact , implying a scepticism towards market-led approaches. Caitlin Kraft-Buchman, by contrast, argued that 'innovation and regulation, competitiveness and standards are not opposites' and that 'well-designed governance can support both' , suggesting a more accommodating stance towards market-driven innovation alongside regulation. This is unexpected in a WSIS context where speakers might be assumed to share a uniform view on the relationship between markets and digital inclusion, but instead reveals a meaningful divergence between those who see market forces as a primary risk and those who see them as compatible with inclusive governance.
Both speakers addressed AI governance and international cooperation, but from strikingly different angles that were not anticipated in a shared forum context. Nandini Chami argued that international cooperation must go beyond sharing technologies and finance to include sharing knowledge and governance experiences, and that developing countries must be participants in shaping AI models, data architectures, standards, and markets . This implies that current cooperation frameworks are structurally inadequate. Speaker 1, reading on behalf of the Leaders' Talk 9 facilitator, framed international cooperation primarily in terms of addressing cross-border cyber threats, promoting interoperability, and strengthening collective resilience , with AI governance framed around transparency, accountability, and a risk-based approach . The unexpected divergence is that Chami's framing challenges the adequacy of existing cooperation models, while Speaker 1's framing largely affirms them, suggesting a deeper disagreement about whether current international AI governance structures are fit for purpose.
This is an unexpected implicit tension within the ceremony itself. Gitanjali Sah, as the host, presented the WSIS Forum's high-level track as a success, noting 12 leaders' talks with over 250 to 300 high-level participants and the efficient completion of sessions six minutes ahead of schedule , implying the forum's organisational model is functioning well. Caitlin Kraft-Buchman, however, argued that the next phase of WSIS must move from declaration to delivery and that this will require breaking down institutional silos . She also noted that digital and AI infrastructure must be designed for sustainability across two, three, or four generations , implying that current institutional arrangements may not be adequate for long-term delivery. The tension between the host's affirmation of the forum's effectiveness and a facilitator's implicit critique of institutional silos was unexpected in a ceremonial closing context.
The transcript captures a ceremonial summary session at the WSIS Forum 2026 where high-level track facilitators reported on separate Leaders' Talks rather than debating each other directly. As a result, explicit disagreements are rare and largely implicit. The main areas of tension include: (1) whether AI is primarily an equaliser or a structural risk deepener for developing countries ; (2) whether infrastructure or human capital investment should be the primary priority ; (3) whether digital sovereignty is a legitimate development strategy or a risk to global cooperation ; (4) whether gender equality in AI requires structural embedding or can be addressed through skills and visibility ; and (5) whether current international AI governance frameworks are adequate or structurally insufficient for developing country participation . Partial agreements exist on the need for multi-stakeholder cooperation, the importance of moving from principles to practice, and the centrality of capacity building, but speakers diverge on mechanisms, target groups, and the depth of structural change required.
All four speakers agree that multi-stakeholder cooperation is essential and that the WSIS process must move towards practical implementation. Valeria Betancourt argued that the WSIS Plus 20 process and its convergence with the Global Digital Compact present a major opportunity to align national, regional, and global efforts . Lucien Castex drew on 20 years of WSIS to assert that no single actor can shape the digital society alone . Chafic Chaya stated that WSIS towards 2035 must translate cooperation into impact on the ground . Caitlin Kraft-Buchman argued that the next phase of WSIS must move from declaration to delivery . However, they diverge on the mechanisms: Betancourt emphasises leveraging international standards processes , Castex focuses on multi-stakeholder model strengthening , Chaya stresses real-world grounding through shared accountability frameworks and universal service funds , and Kraft-Buchman emphasises breaking down institutional silos and recognising pluriversality .
The WSIS Plus 20 process and its convergence with the Global Digital Compact present a major opportunity to align national, regional, and global efforts and embed inclusion, safety, and human rights by design - WSIS Plus 20 alignment opportunity No single actor can shape the digital society alone; multi-stakeholder partnerships are essential to building intelligent, inclusive, trustworthy, and resilient societies - Multi-stakeholder necessity International cooperation must move from principles to practical implementation, with the IGF and WSIS processes reinforcing each other to translate cooperation into ground-level impact - Cooperation into practice The next phase of WSIS must move from declaration to delivery through stronger multi-stakeholder cooperation, shared learning, and breaking down institutional silos - Declaration to delivery
All three speakers agree that the next phase of digital development must go beyond mere connectivity to address deeper forms of inclusion and capability. Tara Harris argued that the fresh priority for the decade ahead is making connectivity meaningful, ensuring every person can understand, use, and benefit from information regardless of language, literacy, geography, or ability . Nandini Chami argued that developing countries need to be participants in determining their development trajectories by shaping AI models, data architectures, standards, and markets . Thomas Aarheim argued that the next digital divide may be defined not only by connectivity but by countries' capability to deploy, govern, and shape emerging technologies responsibly . However, they differ on the primary dimension of this deeper inclusion: Harris focuses on language and comprehension , Chami on agency and structural participation in AI governance , and Aarheim on institutional governance capability .
The priority for the decade ahead is making connectivity meaningful, ensuring every person can understand, use, and benefit from information regardless of language, literacy, geography, or ability - Meaningful connectivity and comprehension There is an urgent need to govern AI effectively before technology outpaces policy, and to bridge the agency divide between countries that can shape AI and those that merely consume it - AI governance and agency divide The next digital divide may be defined not by connectivity alone but by countries' capability to deploy, govern, and shape emerging technologies responsibly - Emerging technology governance divide
All three speakers agree on the importance of capacity building and skills development, but differ in their emphasis on target groups and mechanisms. Sajith Wijesuriya emphasised multi-stakeholder collaboration among government, industry, academia, technical communities, and civil society, and the need to equip individuals with the ability to use digital technology safely, responsibly, and ethically . Lucien Castex focused on building local capacity and allowing for the emergence of new talents and future partners . Leonard Obonyo specifically highlighted the importance of practical capacity building and international cooperation for small island developing states, citing Micronesia as an example . While all agree capacity building is essential, Wijesuriya focuses on ethical and responsible use, Castex on talent emergence, and Obonyo on the specific needs of smaller and more vulnerable nations.
Expanding digital infrastructure alone is insufficient; sustainable digital transformation requires investment in human capital, lifelong learning, digital trust, cybersecurity awareness, and inclusive governance - Human capital investment Capacity building, skills, and training are needed to build local capacity and allow for the emergence of new talents and future partners in intelligent societies - Local capacity and talent Practical capacity building and international cooperation are especially important for small island developing states and underserved communities - Capacity building for SIDS
All three speakers agree that governance must evolve to meet the demands of digital transformation, but differ on the primary governance challenge. Leonard Obonyo argued that the future requires agile, inclusive, and forward-looking governance, with policy leadership as one of the most important enablers of sustainable, people-centric digital development . Caitlin Kraft-Buchman argued that innovation and regulation are not mutually exclusive and that well-designed governance can support both, while also warning that digital sovereignty cannot mean isolation . Chafic Chaya emphasised that WSIS must translate cooperation into impact on the ground within a trusted, cooperative, and inclusive multi-stakeholder environment . Obonyo focuses on national policy leadership, Kraft-Buchman on the balance between sovereignty and interdependence, and Chaya on translating international cooperation into practical ground-level outcomes.
The future requires agile, inclusive, and forward-looking governance, with policy leadership as one of the most important enablers of sustainable, people-centric digital development - Agile governance for development Innovation and regulation are not mutually exclusive; well-designed governance can support both competitiveness and standards, while digital sovereignty must not mean isolation - Governance and sovereignty balance International cooperation must move from principles to practical implementation, with the IGF and WSIS processes reinforcing each other to translate cooperation into ground-level impact - Cooperation into practice
- 2 billion people remain offline, and multi-stakeholder partnerships are essential to move from principles to pilot projects and scaled-up delivery of tangible benefits to citizens. There is an urgent need to govern AI effectively before technology outpaces policy, and to bridge the 'agency divide' between countries that can shape AI and those that merely consume it. AI has significant potential as an equaliser (e.g., crop diagnosis in local languages, voice-based government services), but risks deepening inequalities if left solely to market forces. The next digital divide may be defined not by connectivity alone but by countries' and institutions' capability to deploy, govern, and shape emerging technologies responsibly. No single actor can shape the digital society alone; multi-stakeholder partnerships across government, industry, academia, technical communities, and civil society are indispensable. International cooperation must move from principles to practical, ground-level implementation, with the IGF and WSIS processes reinforcing each other. The next phase of WSIS must move from declaration to delivery through stronger multi-stakeholder cooperation, shared learning, and the breaking down of institutional silos. Expanding digital infrastructure alone is insufficient; sustainable digital transformation requires investment in human capital, lifelong learning, digital trust, cybersecurity awareness, and inclusive governance. Effective ICT regulation is no longer only about managing markets but about building trust, attracting investment, protecting citizens, enabling innovation, and ensuring no one is left behind. The WSIS Plus 20 process and its convergence with the Global Digital Compact present a major opportunity to align national, regional, and global efforts and embed inclusion, safety, and human rights by design. Making connectivity meaningful requires ensuring every person can understand, use, and benefit from information regardless of language, literacy, geography, or ability. Gender-responsive AI requires embedding gender equality into the architecture of power — including budgets, procurement rules, standards bodies, appointments, and accountability mechanisms — not merely through visibility. Digital sovereignty must not mean isolation; systems are interdependent, and the task ahead is to turn that interdependence into trusted partnerships and shared responsibility. Cybersecurity must be recognised not only as a technical necessity but as a strategic enabler of economic growth, public confidence, institutional resilience, and sustainable development. Digital public infrastructure must be designed to be genuinely resilient, inclusive, and built to last, with attention to the integrity of digital identity layers and communication networks. Inclusive digital transformation depends on integrating diverse perspectives, building bridges across regions and sectors, and recognising pluriversality rather than assuming one model fits every context.
“There is a gap between countries with the capacity to adapt AI to local needs, evaluate risks, protect rights, develop solutions and retain public value and others who are left just using AI. Developing countries need to be participants in determining their development trajectories by shaping the models, data architectures, standards and markets in the AI order.”
“AI emerged as the most significant equalizer in our reach, from a farmer receiving crop diagnosis in their own language to a citizen accessing government services by voice to ICANN's universal acceptance work, enabling every script and language to function readily online. On challenges, speakers were frank... AI risks deepening divides if left to market forces.”
“The next phase of WSIS must move from declaration to delivery... digital sovereignty cannot mean isolation. Our systems are interdependent, and the task ahead is to turn that interdependence into trusted partnerships, shared responsibility, and practical delivery.”
“Gender equality in AI will not be delivered by visibility alone. It must be embedded in the systems that allocate resources, set standards, and create new opportunities and shape technological futures. The answers took us beyond rhetoric and into the architecture of power, budgets, procurement rules, standards bodies, appointments, impact assessments, and accountability mechanisms.”
“In the past 20 years since the WSIS, if it has taught us anything, it is that no single actor can shape the digital society on its own... intelligent societies are not only at the cutting edge of technology but also inclusive, trustworthy, resilient and equitable.”
“The next digital divide may be defined not only by connectivity itself, but by countries and institutions' capability to deploy, govern, and shape emerging technologies in their responsible manners.”
How can the WSIS Plus 20 process and its convergence with the Global Digital Compact be effectively leveraged to align national, regional, and global efforts on digital infrastructure?
Betancourt identified this convergence as a major opportunity but noted that key challenges remain, including uneven infrastructure deployment and financing gaps, suggesting further research is needed on how to operationalise this alignment effectively.
How can universal telecommunication service funds be revitalised through effective governance and innovative financing mechanisms to expand broadband access in underserved communities?
Betancourt highlighted financing gaps and regulatory capacity constraints as persistent challenges, indicating a need for further research into innovative funding models and governance structures for universal service funds.
How can multi-stakeholder partnerships move from principles to concrete use cases, pilot projects, and scalable solutions that deliver tangible benefits to citizens?
Castex emphasised that 2.2 billion people remain offline and that the multi-stakeholder model needs strengthening, raising the question of how partnerships can be translated into practical, scalable outcomes rather than remaining at the level of declarations.
How can developing countries bridge the 'agency divide' in AI, moving from passive users to participants who shape AI models, data architectures, standards, and markets?
Chami identified a significant gap between countries with the capacity to adapt AI to local needs and those who are left merely using AI, highlighting an urgent need for research into mechanisms that enable developing countries to shape their own AI development trajectories.
How can agentic AI be governed effectively without causing internet fragmentation, and what international cooperation frameworks are needed to address this?
Chami specifically flagged governing agentic AI as an emerging area requiring international knowledge-sharing and governance research, as current frameworks may be insufficient to address this rapidly evolving challenge.
How can AI be deployed as an equaliser for access to information and services without deepening existing digital divides if left to market forces?
Harris noted that AI presents both the greatest opportunity for equalising access and a significant risk of deepening divides, suggesting further research is needed into regulatory and governance models that ensure equitable AI deployment.
How should regulation be redesigned to measure human impact rather than simply coverage, and how can the implementation gap between policy and practice be closed?
Harris identified that current regulation measures coverage rather than human impact and that a wide gap exists between policy and practice, pointing to a need for research into new regulatory metrics and implementation frameworks.
How can digital infrastructure investment be complemented by sustained investment in human capital, lifelong learning, digital trust, cybersecurity awareness, and inclusive governance to ensure sustainable digital transformation?
Wijesuriya stressed that expanding digital infrastructure alone is insufficient and that human capital development is equally critical, suggesting further research into integrated approaches that combine infrastructure and capacity-building investments.
How can agile, inclusive, and forward-looking policy and regulatory frameworks be designed to attract investment, protect citizens, and enable innovation, particularly for small island developing states and countries with limited institutional capacity?
Obonyo highlighted diverse national experiences and the particular challenges faced by small island developing states such as Micronesia, indicating a need for further research into adaptable regulatory models suited to varying national contexts.
How can the IGF and WSIS processes be better aligned to reinforce each other and translate international cooperation into practical, on-the-ground impact by 2035?
Chaya identified fragmented governance and uneven participation as persistent challenges, and raised the need to move from principles to practical implementation, suggesting further research into how multilateral processes can be better coordinated.
How can trust be built into digital ecosystems from the outset, and what governance frameworks grounded in transparency, accountability, and a risk-based approach are needed for AI?
The session on cyber confidence emphasised that trust must be designed into digital ecosystems from the beginning, and that AI governance frameworks are urgently needed, pointing to a significant area for further policy and technical research.
How can countries and institutions build the capability to deploy, govern, and shape emerging technologies responsibly, so that the next digital divide is not defined by governance capacity rather than connectivity alone?
Aarheim identified that the next digital divide may be defined by institutional capability to govern and shape emerging technologies rather than connectivity, highlighting an urgent need for research into capacity-building frameworks for technology governance.
How can digital public infrastructure be designed, financed, and governed to be genuinely resilient, inclusive, and built to last, particularly in the context of challenges to digital identity integrity and communication network resilience?
Miller's summary raised questions about the long-term sustainability and inclusivity of digital public infrastructure, pointing to a need for further research into financing models, governance structures, and design principles for durable DPI.
How can the WSIS process move from declaration to delivery, breaking down institutional silos and fostering multi-stakeholder cooperation that accounts for pluriversality rather than assuming a single model fits all contexts?
Kraft-Buchman emphasised that the next phase of WSIS must shift from declarations to practical delivery and that diverse regional and cultural contexts require pluriversal approaches, suggesting further research into implementation mechanisms and context-sensitive governance models.
How can gender equality in AI be embedded into the systems that allocate resources, set standards, and shape technological futures, beyond mere visibility and political declarations?
Kraft-Buchman identified that gender-responsive AI commitments lose traction at the level of budgets, procurement rules, standards bodies, and accountability mechanisms, highlighting a need for research into institutional design that embeds gender equality into the architecture of digital transformation.
