Thousands affected by AI-linked data breach in New South Wales
A former contractor uploaded sensitive data to ChatGPT, exposing thousands of Northern Rivers Resilient Homes Program applicants and triggering a major investigation by NSW authorities.
A major data breach has affected the Northern Rivers Resilient Homes Program in New South Wales.
Authorities confirmed that personal information was exposed after a former contractor uploaded data to the AI platform ChatGPT between 12 and 15 March 2025.
The leaked file contained over 12,000 records, with details including names, addresses, contact information and health data. Up to 3,000 individuals may be impacted.
While there is no evidence yet that the information has been accessed by third parties, the NSW Reconstruction Authority (RA) and Cyber Security NSW have launched a forensic investigation.
Officials apologised for the breach and pledged to notify all affected individuals in the coming week. ID Support NSW is offering free advice and resources, while compensation will be provided for any costs linked to replacing compromised identity documents.
The RA has also strengthened its internal policies to prevent unauthorised use of AI platforms. An independent review of the incident is underway to determine how the breach occurred and why notification took several months.
Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!